IT Systems Support Engineer
Orange Moldova is part of Orange Group with a total customer base of 252 million customers on 5 continents. Our mission is to be always in touch to connect what’s essential in our clients life and to offer a unique experience to each client.
Orange Moldova is looking for a new colleague to fill in the of IT Systems Support Engineer.
what you will be doing:
- Provide support and maintenance for Billing and FMS applications and services in production while ensuring the commitment in terms of lead time for the intervention and reinstating the service.
- Monitoring of Billing System procedures (including automates and scheduled tasks). Timely reporting and fixing of runtime errors under reduced timescales, in order to ensure minimum Billing System downtimes.
- Provide technical support for trouble tickets related to Postpaid Billing, FMS, VAS and Prepaid services.
- Process tickets raised to Support team in an efficient and effective mode providing deep analysis and problem diagnosis.
- Ensure that tickets are solved in specified terms, according procedure.
- Perform analysis of system functionality in order to discover and prevent subscriber’s complains.
- Provide support for creating new services and in opening new roaming agreements.
what we are looking for:
- university degree in Computer Science or similar
- Excellent knowledge and expirience in SQL
- Basic knowleadge of Oracle, PL/SQL
- Basic knowleadge of telecommunication systems
- knowledge and experience of Windows OS/Linux
- proficiency in Romanian, Russian and English
what's in it for you:
- a unique learning experience in our company
- working experience with great potential for growth
- competitive salary
- benefits and compensations that you can discover on https://www.orange.md/?l=1&p=1&c=13&sc=1
We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment.
If you share the same views, please send us your CV to firstname.lastname@example.org We will be happy to welcome you into a young and dynamic team!
Working for Orange is one of a kind experience. Come check it out!
75, Alba Iulia street, Chişinău, Moldova