IT Systems Support Engineer

Orange Moldova is part of Orange Group with a total customer base of 252 million customers on 5 continents. Our mission is to be always in touch to connect what’s essential in our clients life and to offer a unique experience to each client.

Orange Moldova is looking for a new colleague to fill in the of IT Systems Support Engineer.

what you will be doing:

  • Provide support and maintenance for Billing and FMS applications and services in production while ensuring the commitment in terms of lead time for the intervention and reinstating the service.
  • Monitoring of Billing System procedures (including automates and scheduled tasks). Timely reporting and fixing of runtime errors under reduced timescales, in order to ensure minimum Billing System downtimes.
  • Provide technical support for trouble tickets related to Postpaid Billing, FMS, VAS and Prepaid services.
  • Process tickets raised to Support team in an efficient and effective mode providing deep analysis and problem diagnosis.
  • Ensure that tickets are solved in specified terms, according procedure.
  • Perform analysis of system functionality in order to discover and prevent subscriber’s complains.
  • Provide support for creating new services and in opening new roaming agreements.

what we are looking for:

  • university degree in Computer Science or similar
  • Excellent knowledge and expirience in SQL
  • Basic knowleadge of Oracle, PL/SQL
  • Basic knowleadge of telecommunication systems
  • knowledge and experience of Windows OS/Linux
  • proficiency in Romanian, Russian and English

what's in it for you:

  • a unique learning experience in our company
  • working experience with great potential for growth
  • competitive salary
  • benefits and compensations that you can discover on https://www.orange.md/?l=1&p=1&c=13&sc=1

We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment. 

If you share the same views, please send us your CV to resurse.umane@orange.md We will be happy to welcome you into a young and dynamic team!

Working for Orange is one of a kind experience. Come check it out!

Orange Moldova

75, Alba Iulia street, Chişinău, Moldova


Versiunea Desktop