Telesales Representative

Orange Systems is the IT hub of Orange Moldova. An IT park resident, with over 500 employees, that delivers advanced IT solutions, enhancing a wide range of activities and full cycle development, impacting millions of customers across Europe.

Orange Systems is looking for 2 new colleagues to fill in the position of Telesales Representative to work with our Telecom Partner from UK.

As Telesales Representative, you will be responsible for closing sales deals over the phone and maintain good customer relationships, having a major role in helping the partner's company grow by bringing in customers and developing business on UK market.

what you will be doing:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the partner's company
  • Ask questions to understand customer requirements and close sales
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

 

what we are looking for:

  • Experience as telesales representative or other sales/customer service role
  • Excellent communication skills in English and superior interpersonal skills
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Customer and result - oriented attitude
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Flexibility working in shifts and on Saturdays (having the standard 40 hours/week)

 

what’s in it for you:

  • international environment and guaranteed life-work balance
  • an unique learning experience in our company
  • working experience with great potential for growth
  • competitive salary
  • benefits and compensations that you can discover on www.orange.md/orangesystems.

We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment.

If you share the same views, please send us your CV today. We will be happy to welcome you into a young and dynamic team!

Working for Orange is one of a kind experience. Come check it out!

Orange Moldova
Str. Calea Ieşilor 8, Chişinău, Moldova
e-mail: resurse.umane@orange.md


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