Customer Operations Agent

Orange Systems is the IT hub of Orange Moldova. An IT park resident, with over 350 employees, that delivers advanced IT solutions, enhancing a wide range of activities and full cycle development, impacting millions of customers across Europe.

Orange Systems is looking for a new colleague to fill in the position of Customer Operations Agent to work with our International Partners.

You’ll be responsible for completing a range of customer operations processes (such as: contract activations and cancellations, prepay to post-pay migrations). It will be You and the applications we use, without customer contact.

what you will be doing:

  • Customer contract and account management:
    • contract activations and cancellations
    • prepay to post-pay migrations
    • mobile number portability checks and follow-ups
    • fix lines activations for residential and business customers
  • Data processing, adjustments and corrections
  • Treatment of e-commerce transactions.

what we are looking for:

  • Excellent computer skills (Windows, Microsoft Office)
  • High responsibility and attention to details skills
  • Customer oriented and reliable person
  • Ability to deliver results under pressure
  • Excellent written, reading, comprehension and verbal communication skills in English.

what's in it for you:

  • international environment and guaranteed life-work balance
  • a unique learning experience in our company
  • working experience with great potential for growth
  • competitive salary
  • benefits and compensations that you can discover on www.orange.md/orangesystems

We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment. 

If you share the same views, please send us your CV today. We will be happy to welcome you into a young and dynamic team!

Working for Orange is one of a kind experience. Come check it out!

 

Orange Systems

8, Calea Iesilor street, Chişinău, Moldova

e-mail: resurse.umane@orange.md


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